Customer Awareness:
Always put customer service first.
Sense of service:
Establish the idea of "service is benefit", establish the view of "post is window, everyone is image, everything is the environment"
Read aloud. Be "warm-hearted, sincere, intimate, careful, patient and comfortable".
Awareness of difference:
Constantly pursue differences in products, pricing, channels and promotions, and gain competitive advantages by virtue of differences.
Information awareness:
"Information is money", "information is the market", to master the correct market information, more suitable for the commodity, better
Good quality, more favorable price, more effective advertising and more convenient channels to meet customer needs, occupy the market.